Last updated 1 July 2026
These terms are a placeholder describing our intended position. They are not legal advice and have not been reviewed by counsel. Replace them with lawyer-approved terms before offering the service commercially.
The service
Cortexia provides software that connects to systems you control, builds a model of your organisation's operations, and executes processes on your behalf within limits you configure.
We are not a system of record. Your source systems remain authoritative, and nothing here transfers ownership of your data to us.
Your responsibility for autonomy
You decide what Cortexia may do without a human. The policy engine exists so that this is an explicit, auditable choice rather than an assumption, and the defaults are deliberately restrictive.
Actions taken within the autonomy you have granted are actions of your organisation. You remain accountable for them in the same way you would be for an employee acting within delegated authority.
Acceptable use
Do not use Cortexia to make decisions that materially affect a person's rights, such as employment, credit or housing, without meaningful human review of that decision.
Do not use it to circumvent a legal or regulatory obligation that applies to your organisation, and do not connect data you are not entitled to process.
Availability
Paid plans carry the uptime commitment stated in your order. We will give reasonable notice of planned maintenance, and we will tell you promptly when something has gone wrong rather than waiting until you notice.
Limitation of liability
Software makes mistakes, which is why every action carries a reversal path and a full audit trail. Our liability is limited as set out in your order form, and nothing in these terms limits liability that cannot lawfully be limited.
Changes and contact
If we change these terms materially, customers are notified before the change takes effect.
Questions go to hello@cortexia.ai.